Customer Service Unit (UKP)

Category: Facilities Published: Wednesday, 12 February 2014
Customer Services Unit (UKP) is a unit of the Center for Information & Communication Technology.

This unit is responsible for providing procurement services computers, notebook computers and ICT equipment. This unit also arrange for repairs, regular maintenance, installation of hardware / software, upgrade hardware / software, lending, and technical assistance for the disposal of official university events.

1 . Refurbishment of ICT tools
2 . Managing periodic maintenance
3 . Manage the procurement of computers , notebook computers and ICT equipment
4 . Managing the installation of hardware/software
5 . Upgrading hardware/software
6 . Managing equipment loans (hardware/software)
7 . Managing disposal inspection
8 . Provide technical support related to ICT equipment

Consumer Services Unit have 1 Officer (F44), 2 Assistant Information Technology Officer (F29), 2 Senior Computer Technician (FT22) and 8 Computer Technicians (FT17). Consumer Services Unit has offices in KSAJS and KSAS.
 
  1. Windows 8
  2. Windows 7
  3. Windows XP
  4. Microsoft Office 2013
  5. Microsoft Office 2011 for Mac
  6. Microsoft Office 2010
  7. Microsoft Office 2008 for Mac
  8. SPSS v21 or latest
  9. Antivirus E-Scan
  1. Notebook
  2. Printer
  3. Desktop Computer
  4. Thinclient
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