Gangguan capaian internet ke laman-laman web antarabangsa

Adalah dimaklumkan bahawa ketika ini terdapat gangguan capaian internet kepada laman-laman web antarabangsa daripada rangkaian UPSI. Gangguan ini adalah disebabkan oleh masalah pada salah satu litar antarabangsa milik Jaring. Pengguna akan mengalami akses yang perlahan sementara trafik dialirkan melalui litar antarabangsa yang lain. Pihak Jaring sedang berusaha untuk menyelesaikan masalah ini. Harap maklum.

[Update @ 5:08pm, September 18] Telekom Malaysia has shared more details on the restoration works and its expected time frame for completion. It’s going to be a long wait. More below.

If you have been experiencing exceptionally slow Internet speeds, even when connected to Unifi, you’re not alone. A fault on the Asia America Gateway (AAG) submarine cable system is causing data degradation, affecting Internet users in the Southeast Asian region accessing sites based in the US.

The faulty AAG cable also means that virtually all Internet Service Providers (ISPs) in Malaysia will face a similar issue – though Telekom Malaysia (TM) is the only ISP to have confirmed the issue. Users on Streamyx and Unifi have and will continue to experience occasional packet loss and high pings when accessing US-based servers, resulting in exceptionally slow loading times for sites like Facebook, Twitter and other sites with US-based servers. Even messaging apps like WhatsApp will see some slowdown in sending and receiving messages.

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